Its mode of operation is the use of franchising as a business model. Since franchisees are investing for the purchase of their franchise, the latter, who are both owners and operators have a financial interest in the results they get. Customer satisfaction is one of their priority to maintain and build customer loyalty. Our franchisees, well trained and certified, offer high quality cleaning and better customer service.
We are so confident you will be satisfied with our services, we offer a satisfaction guarantee 100%. Our commitment to provide our franchisees with the best training, advanced equipment and measurable cleaning processes, cleaning allows Dexter to offer our customers the best cleaning services in the market. It is not surprising that our customers continue to trust us by renewing their agreement with us year after year (about 95%). Building a reputation for reliability and attention to detail is achieved through our constant concern for quality maintenance.
The standardization of our work plan, our processes and quality standards established by Dexter Housekeeping allowed the creation of a high-end housekeeping, reliable and unmatched quality.
Housekeeping is performed on each visit by the same team. Each team member performed specific functions during the maintenance visit. This ensures that our work plan and our commitment to quality will be fully respected. Our stakeholders are covered by liability insurance.